If the customer’s computer has accidental damage they do not want repaired, proceed with the service at no cost as long as the damage does not prevent a Technician from completing the repair. Coverage – Apple will authorize coverage within four (4) years from original purchase date. System Message – When the serial number of an affected MacBook Air is entered into the repair system a message will direct the Technician to replace the main logic board.Ĭ. Affected Product – MacBook Air (Retina, 13-inch, 2018) with specific serial numbers.ī. Apple will replace the main logic board in affected systems, free of charge.Ī. To learn more about providing this service, read MacBook Air (Retina, 13-inch, 2018) Main Logic Board Service Policy (see below, OP2173).Īpple has identified an issue with the main logic board in a very small number of MacBook Air (Retina, 13-inch, 2018) systems. Apple will also send an email to customers, who registered their device with Apple, to let them know that their device is eligible for a main logic board replacement. Apple will replace the main logic board in affected systems, free of charge. There is no cost for the repair, but standard rates apply for IT labor.Īpple has identified an issue with the main logic board in a very small number of MacBook Air (Retina, 13-inch, 2018) systems. Users can contact Apple directly with their computer serial number to see if they are affected, but if you wish support please feel free to contact the IT Workstation Support Group through a help ticket. Gagne usually puts his MacBook Pro in a sofa or magazine rack, but at the time of ignition he got it because he put it on the table.Apple recently announced a recall for a small number of MacBook Airs, but unfortunately Apple has not published a website to easily determine if your MacBook Air could be affected.
It was said that the MacBook Pro that exploded was not used at that time and was not charging. According to Gagne, when the MacBook Pro's battery exploded, a small fire came out, and the house was filled with smoke, which smelled like a chemical burn. Images underscore the need for Apple's MacBook Pro recall-9to5MacĪn unfortunate person whose MacBook Pro has been ignited three days before the announcement of the recall program is Steven Gagne who shares photos of the burned devices on his Facebook. Users who used the target device share photos of their own MacBook Pro, which burned just as the battery had ignited three days before the recall program was announced.Īpple's MacBook Pro Battery Recall is No Joke, Here's What Could Happen
In June 2019, Apple announced a recall program that could cause the battery to ignite on some 15-inch MacBook Pros. 10:17:00 The battery of the 15-inch MacBook Pro that has been recalled explodes
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